
Behind the PRISM login, every property in town has a complete working file: the full assessing record, ten years of permits, the planning and code documents that apply to it, and every assessing conversation the office has had about it. It is live today in Damariscotta.
In 2019, working as an assessor, I was handed a stack of deeds, a pile of real estate transfer tax forms, and a printed commitment book about 300 pages long. The job was to work every transfer and split into the records. The main tool was a red pen at the top of each deed.
I thought there had to be a better way, especially with my handwriting. So I built an Access database to sit alongside the town's CAMA system and keep the transfers organized.
PRISM grew out of that database. The goal hasn't changed: keep everything about a property in one place, so whoever picks up the file next has the context the last person had.
PRISM brings the town's full assessing file into one parcel view. Nothing is summarized away. If it is on the valuation card, it is in PRISM.
PRISM links the town's planning and code history directly to each property, so nobody starts from a blank file.
From any parcel, staff can press Share, enter an email address, and send a read-only copy of the record. The recipient opens it with no account.
PRISM reads the assessing office mailbox. Every message that arrives is logged once, automatically. If it belongs to an existing conversation it joins that case; if not, it opens a new one. PRISM then suggests which property the case concerns, and a person confirms.
On any case, the assessor chooses how deep to look. Each level gathers a set amount of the record, and the AI works only from what that level gathers.
The analysis can also look up what the office told the same taxpayer in past cases, and it can draft a reply for the assessor to edit and send.
The AI may arrange figures from the record but may not invent one. Every number traces back to its source, and each draft is checked against the record before anyone reads it. Nothing is sent without a person.
The PRISM permit module is in final testing and nearly ready for production. Every permit lives on the parcel, next to its full history.
A resident describes their project once. The form asks only the questions that matter for that project and works out which permits it needs. A house with plumbing becomes a building permit and a plumbing permit, filed together from one set of answers.
A real Damariscotta property record, with the owner, address, and correspondence changed for privacy.
PRISM Municipal is run by Noel Madore, Certified Maine Assessor (CMA #926), and is live today as the assessing system for the Town of Damariscotta. If you would like a walkthrough of a real parcel, get in touch.
Request a walkthrough